We took photos when packing and shipping, and the goods we sent you is the inventory in our warehouse, so we have records of every product. You bought four cartons in total, but you told us that one was missing from each box. When we packed, we took out the goods, took photos, and repacked them according to your requirements. We verified all the evidence and concluded that none of the products sent to you were missing.If we missed it we will definitely compensate you, but we will not accept accusations that did not happen.Have a good day.